Policies

POLICIES

Each coaching session is 60 minutes in duration and all styling sessions are a three hour minimum (unless you purchased my Platinum Stylist package.) If our session goes over, you will be charged for the additional time in 15-minute increments of the price of the package or a la carte item you have purchased.
If you need to cancel or reschedule, please give me 48 HOURS notice. There is no refund on sessions canceled less than 48 HOURS in advance. Every effort will be made to reschedule you at a better time that works for both of us at the earliest convenient time. Exceptions will be made for photo shoots or driving/flights due to inclement weather.
Please pay for your session at the time you reserve it in order to be confirmed and at least 48 HOURS before the session is scheduled.
For a phone session outside of the U.S., I will call you provided you have a land line. If you are on a cell phone, there may be an additional charge to cover the cost of the call or you can call me. I am happy to use Skype.
Our work together is not a substitute for proper medical, legal, financial, or other expert advice. Please seek the advice of a licensed professional for any medical, legal, or financial issues.
Payments for sessions two weeks in advance can be made by calling or emailing me with your credit card number or, if you live locally, can be made in person via Visa, MasterCard, Discover and American Express.  PayPal payments are also accepted. I use this fun little app on my phone called Square that I highly recommend to swipe your card in person.
I enjoy answering all of your questions in a generous free consultation prior to our first appointment to make sure we will enjoy working together. I spend ample time letting you know how I work and making sure we are a magical fit!  Therefore, once purchased, there are no refunds.  You are committed to your process as I am committed to giving you amazing results!  I am happy to reschedule you given 48 hours notice or, upon your request, gift unused hours to another person or donate your unused hours to your favorite charity.You will love the results of our work together. Sometimes people get scared before they make a big commitment, so you can pretty much bank on being scared before our first session! This is completely normal. Call me and I will breathe you through it!  Transforming your image is not for the faint of heart! If for any reason you would be unsatisfied with a session, I will be happy to work with you to create the results you want.  Your responsibility is to communicate with me as soon as possible. 🙂 Clear communication is essential to achieving the results you want in life.  I will do my best to be clear with you and I expect the same courtesy. Your results will be largely due to your commitment to this process. Once you have a clear intention of what you want to create, I am supremely confident of my ability to deliver it.
Thank you!
**Additional travel fees may apply.